OUR CORE STANDARDS MAKE THE DIFFERENCE
We design solutions that will drive the breakthrough results and capability you need today and for the long-term. We will drive full ownership and accountability while reducing the time needed to translate new ideas, skills, and concepts into the results you need now. This is about how we drive success and a Real ROI for you, no matter what our relationship.
For the organization: To be clear on where we are heading and what the strategic drivers need to be in order to get there.
For each person: To be agile and to get real impact from each progressive phase of the partnership.
First, we activate The TAP Model™ to gain True Clarity™ for what’s Really Most Important™ in your Four Cornerstones (marketplace, customers, organization, and people) now and for the long-term.
When something is Really Most Important, it’s the true focus or impact that if you achieve it and nothing else, you have accomplished everything. If it is not achieved, it renders everything else we do meaningless.
Then, we deploy our Core Standards to proactively evaluate and retroactively validate what’s Really Most Important™ in order to drive your transformation. Our standards are your quality assurance for how we operate in order to move your organization forward with precision and agility to be successful and fulfilled internally and externally.
Throughout our partnership, we’ll help you innovate, document, and orchestrate processes, structures, and systems that meet these same standards.
Our commitment to you begins and ends with our Core Standards:
1 RELEVANT
The right work at the right time with the right people towards the bigger purpose and impact.
We ensure that our partnership drives what's Really Most Important™ to generate real value and momentum. This starts with creating the connection, integration, and significant impact within your culture, strategy, and capability up and down the organization and across all departments, aligning individual performance with business objectives to create value, deliver solutions, and generate measurable results for your customers. It’s about what you need to focus on right now based on the current and predictable circumstances in the industry, your market, and the business.
2 COMPELLING
Where people feel they must be a part of this because it’s exciting and engaging.
You will increase engagement through shared ownership of goals and actions among you and your team, moving toward immediate, consistent, and focused results. We will tap into the heart of what motivates your people so that everyone buys in and feels compelled to move the organization forward (instead of just going through the motions)—where they now have a desire to own their actions because of how relevant the goals are to them as individuals. Otherwise, any plans and initiatives are doomed from the start. This isn't just about the results you want and tasks you plan; it's about the core of your organizational culture.
3 SUSTAINABLE
Where people will adopt, share, and use new strategies and tactics both now and long-term.
Your people will fully adopt your initiatives in order to drive the behavior, alignment, accountability, and execution necessary to improve performance and results today and for the years ahead. Sustainability is about two things: action-based learning and maintaining an infrastructure to extend the lasting impact of your results—well beyond the conclusion of the initiative or program. This makes transformation seem easy and natural.
4 REPLICABLE
Reproducing similar—if not better—results at every stage of implementation in all areas of your business.
We will capture the blueprint, best practices, and enduring strategies that drive results throughout your TSG experience so that you can leverage each process for other objectives throughout the organization, in every department, as your team expands, as your leadership increases, and as succession plans become inevitable. This standard also honors the distinct subcultures and personalities of every office and location. Replication is about repeating successful performance and productivity in all areas of your business.
5 SCALABLE
Where you can leverage your improvements and maintain efficiency as you grow and meet industry demand.
You will have the ability to maintain growth and manage increased demand with a focus on ease of use, seamless transition, and operational efficiency. This TSG standard equips you with the ability to function at optimal capacity and keep pace as your marketplace, customers, organization, and people evolve, taking advantage of an agile and lean approach for greater overall execution. Being scalable is being sustainable and replicable at the same time.